Shipping Policy
At BatterGrip, we are committed to delivering your orders efficiently and reliably. Below, you will find details regarding our shipping processes and policies.
1. Shipping Locations
We currently ship orders exclusively within the United States. At this time, we do not offer shipping to international destinations.
2. Processing Times
- Orders are typically processed within 1-2 business days after confirmation.
- Orders placed on weekends or federal holidays will begin processing on the next business day.
3. Shipping Methods and Costs
- All shipping services are managed through Shopify's shipping system.
- Shipping fees are calculated based on the selected method, destination, and the weight of your order. These fees will be displayed during checkout.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 24 hours for tracking information to update.
5. Delivery Times
- Standard delivery: 3-7 business days depending on your location.
- Expedited delivery: 1-3 business days depending on the selected service.
- Please note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
6. Lost or Delayed Shipments
If your order does not arrive within the estimated delivery time, please contact us at info@battergrip.com. Our team will work with the carrier to resolve the issue and ensure your satisfaction.
7. Changes to Your Order
If you need to update your shipping address or cancel your order, please contact us immediately at info@battergrip.com. We will do our best to accommodate changes before the order is shipped.
8. Questions?
If you have any further questions regarding our shipping policies, feel free to reach out to us at info@battergrip.com.